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Message 1 of 2
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Flag Post

Need a replacement battery

HP Recommended
HP 15 Ay008tx
Microsoft Windows 10 (64-bit)
Hp 15 Ay008tx
Microsoft Windows 10 (64-Bit)

I need replacement battery but can't find which one to buy, 

after carefully reading code on my laptop battery I found code HS04

on it but hp sopping website have 2 different variants in the same code 

so now I am confused which one to buy ????

hpbattery.PNG

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Prasad_M

 

I reviewed your post and I understand that you are looking for a replacement battery for your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Below is the part number for the battery.

 

807957-001

 

You can purchase all the replacement parts available for your computer from the HP part surfer.

 

Follow the steps in the below article for detailed instructions.

 

https://support.hp.com/us-en/document/c00372736

 

Or else you can contact the support team and they will assist you in ordering the part.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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