• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-14-2016 11:07 AM

HP Recommended
Product: HP Pavillion Notebok

Hello I have a pavillion notebook 15-ab071nr product # M1Y17Ua#ABA.

I enter this in to the HP parts store and it shows me,

 RTC BATTER,  RoHS: COMPLY_2.05 for $35.

There's no picture or anything so I'm not sure if that's the right battery to purchase, if anybody can point me in the right direction I'd gratly appreciate it, thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-14-2016 11:32 AM

HP Recommended

@Bollba

 

The HP part number is.

800049-001

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c04642845

 

REO

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎11-14-2016 11:12 AM

HP Recommended

@Bollba

 

Are you looking for the RTC battery or the main battery???

 

Are you receiving any error???

 

REO

Was this reply helpful? Yes No

‎11-14-2016 11:26 AM

HP Recommended

I'm looking for the main battery, the long one that you can remove. It doesn't just doesn't hold charge anymore. Have to keep my laptop plugged in to use it. 

Was this reply helpful? Yes No

‎11-14-2016 11:32 AM

HP Recommended

@Bollba

 

The HP part number is.

800049-001

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c04642845

 

REO

Was this reply helpful? Yes No

‎11-14-2016 12:02 PM

HP Recommended

Perfect, thank you so much!

Was this reply helpful? Yes No

‎11-14-2016 12:03 PM

HP Recommended

Your very welcome @Bollba

 

REO

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.