Post new question
Question
Reply
 
Honor Student
Posts: 2
Member Since: ‎05-21-2016
Message 1 of 3 (374 Views)

Need help with a ProBook 6550b

Hey there. This is my first time posting and I've been looking for drivers for this laptop however I have one problem that's annoying me a bit.

 

My laptop is old, but I upgraded to windows 10 and I've been trying to update the graphics drivers  with no success. 

 

The specs are: (collected from DxDiag) 

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics (Core i5)
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_146D103C&REV_02
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD02AD
Native Mode: 1366 x 768(p) (59.636Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.2900 (English)
Driver Version: 8.15.10.2900
DDI Version: 10
Feature Levels: 10.0,9.1
Driver Model: WDDM 1.1
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Applicable
Power P-states: Not Applicable
Driver Attributes: Final Retail
Driver Date/Size: 11/26/2012 12:00:00 AM, 8369024 bytes

 

I saw on the drivers page they had a better version for year 2013, as I've multiple times applied it, it has not changed anything.  What can I do?  

 

Thanks!

Reply
0 Kudos
Provost
Posts: 29,089
Member Since: ‎11-12-2008
Message 2 of 3 (357 Views)

Re: Need help with a ProBook 6550b

What problems are you having with the video? 

Honor Student
Posts: 2
Member Since: ‎05-21-2016
Message 3 of 3 (339 Views)

Re: Need help with a ProBook 6550b

I'm having problems installing a newer video driver version. 

 

Everytime I install one it says "Intel turbo boost technology has been successfully installed." 

 

I don't know if I'm missing something but the date of the driver version stays the same, when HP has a 2013 driver yet it won't apply it. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation