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HP Recommended
HP EliteBook 840 G1
Microsoft Windows 10 (64-bit)

I need help for the missing drivers of the following:

Capture.PNG

  • USB/VID_8087&PID_07DC\6&3826BF46&0&2
  • ACPI\INT33A0\0
  • PCI\VEN_10EC&DEV_5227&SUBSYS_198F103C&REV_01\00000001004CE00000
  • PCI\VEN_8086&DEV_9C3D&SUBSYS_198F103C&REV_04\3&B1BFB68&0&B3

(If I typed this correctly)

 

I own an HP EliteBook 840 G1 with a reinstalled copy of Windows Pro. If I could get the links to the driver's installers it would be appreciated.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need these drivers...

 

USB/VID_8087&PID_07DC:

 

Download Intel® Wireless Bluetooth® for Intel® Wireless 7260 Family and Intel® Dual-Band Wireless-AC...

 

ACPI\INT33A0\0:

 

This package provides the Intel Smart Connect Technology driver forsupported notebook models running a supported operating system. TheIntel Smart Connect Technology driver enables the system to resumefrom sleep mode and update supported web applications such asemail. The system enters sleep after the update is completed.

 

http://ftp.hp.com/pub/softpaq/sp65001-65500/sp65233.exe

 

PCI\VEN_10EC&DEV_5227:

 

The Realtek USB and PCIe Media Card Reader Drivers enable the integrated media card slot in supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88774.exe

 

PCI\VEN_8086&DEV_9C3D:

 

http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79059.exe

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

You need these drivers...

 

USB/VID_8087&PID_07DC:

 

Download Intel® Wireless Bluetooth® for Intel® Wireless 7260 Family and Intel® Dual-Band Wireless-AC...

 

ACPI\INT33A0\0:

 

This package provides the Intel Smart Connect Technology driver forsupported notebook models running a supported operating system. TheIntel Smart Connect Technology driver enables the system to resumefrom sleep mode and update supported web applications such asemail. The system enters sleep after the update is completed.

 

http://ftp.hp.com/pub/softpaq/sp65001-65500/sp65233.exe

 

PCI\VEN_10EC&DEV_5227:

 

The Realtek USB and PCIe Media Card Reader Drivers enable the integrated media card slot in supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88774.exe

 

PCI\VEN_8086&DEV_9C3D:

 

http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79059.exe

HP Recommended

All of them worked except

  • ACPI\INT33A0\0

Which hasn't been cleared out from the "problem devices" list in msinfo32

Other than that,

Thank you so much for the help!

HP Recommended

You're very welcome.

 

Sometimes you have to manually install the driver if the auto install doesn't work.

 

Go to the device manager.  Click on the ACPI\INT33A0\0 device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for drivers option and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp65233.

 

Make sure the Include subfolders box is checked and see if the driver installs that way.

 

Here is a partial copy and paste of the driver setup information file which shows driver support for that hardware ID...

 

[Manufacturer]
%Intel% = Intel,NTamd64

[Intel]
; DisplayName Section DeviceId
; ----------- ------- --------
%GenericISCT.DeviceDesc%=GenericISCT_Inst, ACPI\INT33A0

 

 

HP Recommended

Ok, this time ACPI\INT33A0\0 worked.

Thanks again

This concludes everything

 

HP Recommended

Anytime.

 

Glad to have been of assistance.

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