• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-26-2022 10:43 AM

HP Recommended
Product: HP Spectre x360 - 13-ac001nv
Operating System: Microsoft Windows 10 (64-bit)

Need to change the battery of my HP Spectre x360 - 13-ac001nv as the originally fitted one has died away. Where can I find such service in Greece?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-26-2022 11:45 AM

HP Recommended

Hello @CostasH 

 

(1) You need HP spare part number 807956-001
3-cell, 31-Whr, 2.8-Ah Li-ion battery

 

ub6424_0-1664214018100.png

 

(2) You can buy HP Genuine battery here at HP Partsurfer:

--->>> https://partsurfer.hp.com/partsurfer?searchtext=807956-001&searchby=part

 

Click [x] Add to Cart

ub6424_1-1664214226656.png

 

Good luck

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
5 REPLIES 5

‎09-26-2022 11:16 AM

HP Recommended

Hello @CostasH 

Sorry to hear that you are having problems ... I would like to help you.

Check you current battery, there are 3 and 4 cell variants out there.

 

What is the output specification of the battery ?

V (Voltage)

W (Wattage)

A (Ampere)

 

Kind regards

Was this reply helpful? Yes No

‎09-26-2022 11:36 AM

HP Recommended

Hi @Ub6424 and thanks for offering your help. The details I could collect for my battery are:

3-cell, 57.8 Wh Li-ion

My country's Voltage is 220V

 

BR

 

Was this reply helpful? Yes No

‎09-26-2022 11:45 AM

HP Recommended

Hello @CostasH 

 

(1) You need HP spare part number 807956-001
3-cell, 31-Whr, 2.8-Ah Li-ion battery

 

ub6424_0-1664214018100.png

 

(2) You can buy HP Genuine battery here at HP Partsurfer:

--->>> https://partsurfer.hp.com/partsurfer?searchtext=807956-001&searchby=part

 

Click [x] Add to Cart

ub6424_1-1664214226656.png

 

Good luck

1 person found this reply helpful
Was this reply helpful? Yes No

‎09-26-2022 11:48 PM

HP Recommended

Thank you so much @Ub6424. Very helpful. 

Was this reply helpful? Yes No

‎09-27-2022 03:34 AM

HP Recommended
@CostasH wrote:

Thank you so much @Ub6424. Very helpful. 

You're welcome !

Good luck

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.