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HP Recommended
HP ENVY Notebook
Microsoft Windows 10 (64-bit)

It's impossible to simply search for which replacement battery I need (almost as hard as finding my full product ID).

 

Product name : HP ENVY Notebook

Product number : X7V47UA#ABA

Serial number :[personal info removed]

Software build ID : 17WW2VST602#SABA#DABA

Motherboard ID : 81D1

Service ID : 20180314

BIOS : F.56-06/12/2018

Keyboard revision : KBC Version 87.21

Total memory : 12 GB

Processor name : Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz

2 REPLIES 2
HP Recommended

I believe this is what you are looking for. I have purchased batteries in the past from this company and had good servcie: https://www.battdepot.com/ca/search/model/hp/envy+15-as120nr.aspx

 

Refer to the maintenance and service guide here: http://h10032.www1.hp.com/ctg/Manual/c04691689

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Thank you! (And kudos for the coolest username ever)😁

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