05-09-2017 02:01 AM - edited 05-09-2017 02:02 AM
Need to unlock the MPM mode
Its to my understanding i need a smc file provided by you
05-09-2017 02:28 AM
Welcome to HP Support Forum and we are glad to assist you.
This is to inform you that all HP Business Notebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.
Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
K N R K
Although I am an HP employee, I am speaking for myself and not for HP