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HP Recommended
Pavillion 15-au111tx
Microsoft Windows 10 (64-bit)

I need help to find the compatible battery for the laptop model no listed in the query. Is is vio4 because I cannot confirm it. 

1 REPLY 1
HP Recommended

Hi,

The part number for the battery is 849909-855

I do not believe it is available in HP parts store. You could perform an online search with part number to find an original or compatible battery.

Example:

https://www.amazon.in/s?k=849909-855&ref=nb_sb_noss

On page 31 of service manual you can see the steps to replace the battery

http://h10032.www1.hp.com/ctg/Manual/c05228250

 

Hope it helps,

David

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