Locked topic

This topic has been locked due to inactivity for a long period of time. If you have a question, please create a new topic by clicking here.
MrFlash1 Student
1 0 0
Message 1 of 2
Flag Post
HP Recommended

Need to replace my hard drive

HP pavilion 23
My pavilion 23 is broken and I believe I need to replace my hard drive, what do I need?
Dean Dean
6244 1167 2073
Message 2 of 2
Flag Post
HP Recommended

Need to replace my hard drive


You should provide the exact model of your PC to get more specific help.

Anyway, you will need a 3.5" Sata hard drive to replace the broken one or a 2.5" SSD with 3.5" bracket. Here is a link to service guide (maybe a different model) to give idea of how it is done. (page 10)



You will need to reinstall the OS. If you have the HP recovery disks or drive you can do it with them. If not, you can download the media creation tool from Microsoft for either windows 10 or windows 8.1 and run to create a bootable drive to install windows again. The OS will be automatically activated as long as you install the same edition and version which was already installed on PC. 


Let me know for further help,


0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation