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‎06-09-2019 11:08 AM

HP Recommended
Product: Example: G72
Operating System: Microsoft Windows 7 (32-bit)

I have a G72 Laptop with a broken keyboard ZIF connector latch. I would like to know the manufacturer and part number, so I can order the whole connector.

3 REPLIES 3

‎06-11-2019 02:18 PM

HP Recommended

@workerbee11
Thank you for posting on the HP Support Community.

 

To provide accurate information on hardware components, I need a few more details:

Also, you can use HP  PartSurfer to shop around for HPparts: http://partsurfermobile.hp.com/ and https://parts.hp.com/hpparts/default.aspx

I would suggest shipping the computer in for HP repair will fix the hardware issue and part replacement. It will be a hassle-free computer repair service. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎06-14-2019 03:00 PM

HP Recommended

Thank you for your help. I think that is exactly what I will do.

Can you please send me the shipping address of the HP repair service, and I will pack it up and send it.

Once again, thank you kindly for your wisdom and help.

Best regards - Roy

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‎06-15-2019 01:09 PM

HP Recommended

@workerbee11

I would request you to contact our Support and our Support Engineers should be able to check the available service options for your laptop. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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