03-21-2017 10:54 PM
I just bought the new (KabyLake) Spectre 13" x360 and I like the machine in most ways but I wonder if I have received a unit with unusually "flaky" charging / USB ports or if this model in general is built like this?
When charging one has to really "push" USB C contact into the port in order for it to start (the LED to light up) and if I just move the machine or the charger slightly about it stops charging.
At work I have an Elite X2 that also has USB C charging port but it is much more "solid" in its operation and is not experiencing this problem...
So any experiences - is this an issu with the model or with my machine only?
03-22-2017 09:17 AM
If you are experiencing this with the supplied Charging cable, then this may be a hardware issue.
I suggest you to ring hp support of your region and get the PC looked at or perhapa taken in for service.
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