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Message 1 of 2
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Flag Post

New laptop bought today was the last one

HP Recommended
HP Pavilion Laptop 15-cs3xxx
Microsoft Windows 10 (64-bit)

bought a new laptop today for business and personal use. I notice that when i put my desktop background on it looks like the screen is damaged. What do i do? The store did not have anymore? I really like this laptop this is a manufacturenew uplaod.jpg

 

defect how and what do i do to get a hold of HP? This is my first HP in about 8 years....

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@mlpetersen Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

They will likely request information from you in order to look up your case details or product serial number.

 

Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

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