cancel
Showing results for 
Search instead for 
Did you mean: 
tycars
Level 1
13 7 0 0
Message 1 of 1
48
Flag Post

No Ac Adapter seems to work with Elitebook 6930p

HP Recommended
Elitebook 6930p
Microsoft Windows 10 (64-bit)

My old power adapter shorted and I have bought 4 power adapters over the last 2 weeks that will not charge my laptop while it’s turned on. 

the original adapter’s output is 19 v 4.74 A 90 W MAX

 

The new ones:

18.5 v = 3.5 A  65 W 

19V-4.74A 
19 V 4.74 A 90 W MAX

Yet none of them charge the laptop when it’s on and all 3 charge it when it’s off or in sleep mode.  Please help me. 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation