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Message 1 of 2
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No Power on HP 14-oo79TU

HP Recommended
HP
Microsoft Windows 10 (64-bit)

I dug out my HP laptop from the last few years ago. Reinstalled Windows from the hard drive. Installed and updated Windows 10 and all necessary updates. Installed Firefox only. Then after all the updates have been installed, I turn off the laptop with the intention of turning it back on. Pressed the "on" button. nothing. There is a little white light on the left side of the laptop. It fails to boot or acknowledge there is power to the laptop.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi@Ben158, Welcome to the HP Support Community!

 

I understand that you have an HP Notebook - 14-ck0079tu. I read that you had opened the laptop for cleaning purposes and tried to power it on without the fans connected. The laptop powered on then. But after connecting the fans, the laptop does not power on. Not worry, I'll do my best to help you. 

 

Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.

 

I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

  • Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
  • Disconnected AC adapter from the laptop.
  • Press and hold the power button for 15 seconds.
  • Reconnect the battery and plug the AC adapter.
  • Power ON the laptop.

 

If the laptop does not power on then please continue with the below steps:

  • Disconnect the charger and remove the battery out.
  • Connect only the battery and check if the laptop powers on.
  • Likewise, remove the battery out and connect only the charger and check if that helps.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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