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09-14-2017 05:46 AM
When I look in Windows Update, it says it's up to date, but when I look in history, it says: No updates have been installed yet.
I updated from W7 to W10 in March 2017 so there should be something in update.
I have version 1607 OS 14393.1593 but need 15063.138 for spell checking in OneNote to work.
I have tried to update manually, but it replies that it is already updated.
I asked Microsoft and got this,
After a bit of investigation, your computer does not support Windows 10, the reason they've worked up to now is probably because Windows 8.1 drivers have worked "good enough" for Windows 10, but the new update does not seem to support that driver, however, I would like you to double-check this with HP as they should know best, I can only say what I've seen on their website. Then please contact them and ask them to confirm if it supports Windows 10.
So, could that be true that you are more or less forced to update to W10, but you do not know that it will not be updated so soon your computer is unusable.
Matrox
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09-14-2017 09:34 AM
Hello;
Allow me to welcome you to the HP forums!
Sorry, but I don't have very good news for you ...
What you're saying, about MS tricking folks into Upgrading to Win10 only to discover, months later, that those same PCs can't be updated anymore is most likely true. Unfotunate, but true.
For a while, Microsoft was pursuing its "Billion PCS running Win10" and it appeared that they were going to make that happen no matter how represhensible their conduct became. In fact, I had one of my own PCs Upgraded to Win10, only to have it trashed in the process. But fortunately for me, I make image backups weekly of my systems, so I was able to restore it to Win7, and then I found out how to remove the Windows Updates that were enabling the Upgrade.
You're not alone in having an Upgraded PC that now is having problems. Ever since the Creator's Update, this has been happening -- and those of us with Upgraded, older Win7 PCs are faced with little to nothing we can do about that other than to restore Win7 to our older PCs.
If you can follow these directions for entering the detailed product number of your PC, I can look to see if HP provides Win10 drivers for it: http://support.hp.com/us-en/document/c03754824?jumpid=reg_r1002_usen_c-001_title_r0001
Otherwise, like many of the rest of us with Upgraded Win7 PCs, you're stuck.
I am a volunteer and I do not work for, nor represent, HP
09-14-2017 09:34 AM
Hello;
Allow me to welcome you to the HP forums!
Sorry, but I don't have very good news for you ...
What you're saying, about MS tricking folks into Upgrading to Win10 only to discover, months later, that those same PCs can't be updated anymore is most likely true. Unfotunate, but true.
For a while, Microsoft was pursuing its "Billion PCS running Win10" and it appeared that they were going to make that happen no matter how represhensible their conduct became. In fact, I had one of my own PCs Upgraded to Win10, only to have it trashed in the process. But fortunately for me, I make image backups weekly of my systems, so I was able to restore it to Win7, and then I found out how to remove the Windows Updates that were enabling the Upgrade.
You're not alone in having an Upgraded PC that now is having problems. Ever since the Creator's Update, this has been happening -- and those of us with Upgraded, older Win7 PCs are faced with little to nothing we can do about that other than to restore Win7 to our older PCs.
If you can follow these directions for entering the detailed product number of your PC, I can look to see if HP provides Win10 drivers for it: http://support.hp.com/us-en/document/c03754824?jumpid=reg_r1002_usen_c-001_title_r0001
Otherwise, like many of the rest of us with Upgraded Win7 PCs, you're stuck.
I am a volunteer and I do not work for, nor represent, HP
09-14-2017 10:38 AM
That was incredibly fast, who needs HP support?
Thanks for confirming my suspicion.
It really trubbles me that I haven't even heard of it and I read a lot of PC magazines.
I wonder why nobody talks about it since it must be a huge safety problem.
Is there any point to go back to W7? Is there updates for W7 and if so, for how long?
It feels very unsafe without updates knowing that computers gets hacked every day.
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