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Bmbad1234
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Message 1 of 6
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No bootable devices

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Stream 14-ax020wwm
Microsoft Windows 7 (32-bit)

Hello I had no bootable device black screen come up follow instructions to go to function f10 and reset to default but now I am still on a black screen and it ask to go to function f2. I’ve already race all the rest that it would let me 

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The_Fossette
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Message 2 of 6
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@Bmbad1234

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c01884928

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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Bmbad1234
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Message 3 of 6
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Boot device not found

hard disk (3F0)

 F2 system diagnostics

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The_Fossette
HP Support Agent
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@Bmbad1234

 

Did you follow the steps suggested in the article?

 

Thanks!

The_Fossette
I am an HP Employee

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Bmbad1234
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Yes

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The_Fossette
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@Bmbad1234

 

I recommend you contact support it If the steps I shared didn't do the trick, it would confirm a hardware malfunction and I recommend you contact support to check the available service options for your computer.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

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