No power and charging indication

[Nandu1812]

My hp laptop 15g-dr0006tx suddenly not working and no charging indication. I tried all the troubleshoot ways but still it not responding please help me . My warrenty already expired so I unable retrieve my product so please give the solution.

I am waiting for the reply 

Thankyou 

[Max3Aj]

@Nandu1812, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If your HP Laptop 15g-dr0006tx shows no power, no charging LED, and no response at all, and you've already tried basic troubleshooting, this points to a possible hardware-level failure. Here’s a structured set of steps you can try before considering a repair:

Perform a Hard Reset (Power Drain)

• Unplug the charger.
• Disconnect all peripherals (USB devices, SD cards, etc.).
• Press and hold the power button for 30 seconds to discharge residual power.
• Reconnect the charger (without battery, if removable), and try powering on.

Try a Different Power Adapter and Wall Outlet

• Sometimes the adapter or cable is faulty.
• Borrow a compatible HP charger (same voltage & connector) and try it.
• Also plug into a different power outlet.

Check Charging Port and LED

• Use a flashlight to look into the charging port for burn marks, bent pins, or loose connection.
• See if the charging LED blinks even faintly when connected.

Inspect for Signs of Life

• Even with no display, try checking:
• Do you hear the fan spin briefly?
• Any keyboard backlight or caps lock light blinking?
• Insert a USB drive with an LED to see if it powers up when plugged in.

BIOS Recovery Key Combo

Try HP BIOS recovery:

• Hold Win + B, then press and hold the power button for 2-3 seconds, then release all.
• Wait 10–15 seconds. If the BIOS recovery starts, follow on-screen instructions.

If none of these steps work, then please visit the nearest HP authorized service center, the service team will check and assist you. 
Kindly follow this link to locate the nearest HP service center: HP® Service Center Locator - India | HP® Support
(Select the country from the dropdown menu and enter the city name or pincode) 
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support