• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-14-2023 04:57 AM

HP Recommended
Product: HP 250 G2 Notebook PC

Hello! I own HP 250 G2 with Celeron N2810. The problem is that when try to install Win10 or Win7 i can't see the attached HDD. I try changing all settings in UEFI Bios - no success. Try to load many intel storage drivers in setup process to see the HDD - don't work. I have no problem with other OS - Every Linux or BSD distribution work

Category:
4 REPLIES 4

‎01-14-2023 07:06 AM

HP Recommended

Hi:

 

Try the storage controller driver that I zipped up and attached below.

 

Pentium AHCI.zip
Was this reply helpful? Yes No

‎01-14-2023 07:23 AM

HP Recommended

I try - no result 🙄viber_image_2023-01-14_16-21-17-357.jpg

Was this reply helpful? Yes No

‎01-14-2023 07:28 AM

HP Recommended

Unfortunately, I don't know what the problem could be.

 

W10 does not need any storage controller drivers to install on any PC other than those with Intel 11th gen core processors and newer and this should be the hardware ID for your notebook's AHCI storage controller from the driver setup information file I gave you.

 

[INTEL]
%PCI\VEN_8086&DEV_0F23.DeviceDesc%=msahci_Inst,PCI\VEN_8086&DEV_0F23

 

Was this reply helpful? Yes No

‎01-14-2023 09:26 AM

HP Recommended

yes it's %PCI\VEN_8086&DEV_0F23.DeviceDesc%=msahci_Inst,PCI\VEN_8086&DEV_0F23 , but not working after load it.......

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.