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HP Gaming Pavilion - 15-cx0012nm
Microsoft Windows 10 (64-bit)

Does HP have some safety feature build inside BIOS or something to prevent installing not original battery?(Won't charge or recognize battery, etc.)

1 REPLY 1
HP Recommended

Hello @nenadjevtic01 

 


@nenadjevtic01 wrote:

Does HP have some safety feature build inside BIOS or something to prevent installing not original battery?(Won't charge or recognize battery, etc.)


No HP Bios has no safety feature.

 

Now, do this:

 

(1) Open the windows device manager and uninstall the "Microsoft ACPI-Compliant Control Method Battery

- Right click on "Microsoft ACPI-Compliant Control Method Battery"

- Click "Uninstall device"

- Confirm your choice if you see a popup notification

ub6424_0-1656457844544.png

 

 

(2) Shutdown your notebook/computer

(3) Disconnect power charger

(4) Press and hold power button for 30 seconds

(5) Connect power charger

(6) Start notebook

(7) Check the status of the battery again

 

best regards

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