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‎01-08-2021 09:50 PM

HP Recommended
Product: HP Pavilion 14-cd0045TX
Operating System: Microsoft Windows 10 (64-bit)

my notebook when not charging runs normally and not hot , but when i am charging, the laptop fan immediately gets fast and my laptop gets hot, even though the application I run is only Google watching YouTube. I've cleaned the laptop, replaced the thermal paste, scanned for viruses, and so on. is there a solution to fix it?

 

2 REPLIES 2

‎01-12-2021 08:15 AM

HP Recommended

@YosuaSitumeang

 

I reviewed your post and I understand that the computer is overheating when you connect the charger.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

BIOS: https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105982.exe

 

Intel: https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102016.exe

 

Nvidia: https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96643.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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‎02-26-2021 11:04 PM

HP Recommended

Not Works to me

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