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HP Recommended
pavilion 14-v064br
Microsoft Windows 10 (64-bit)

Ola, bom usei meu notebook perfeitamente durante o dia e sempre desligo direto pelo Windows, só que a noite quando fui ligar ele iníciou entro na tela de login e simplesmente o brilho diminuiu e ele desligou, ai tentei ligar novamente acendia o power parecia que ia iniciar mais desligava, testei a memória ram e nada ai hoje inocente liguei e tá normal agora porem tenho medo de acontecer novamente por isso to tentando achar uma solução,

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HP Recommended

Hi Anailson

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

 

If you prefer the HP has a portuguese community, you can post there too. HP COMUNIDADE

Regards,

I work on behalf of HP.
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