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HP 15-f039wme Notebook
Microsoft Windows 10 (64-bit)

Some keys not working Replaced keyboard same problem USB Keyboard works fine Diagonostics gives code: PGA-79T9-AU-MFPV6K-G07903

Thanks

 

Also have deleted Key Board in device manager and restarted

2 REPLIES 2
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@DucknAz

 

Thank you for posting on HP Forums, 

Barachiel is at your service. 

 

I Understand you are in need of support,

And to help you out, I'm sending out a Private message with the required information's,

 

Good Luck. 🙂

Barachiel
I am an HP Employee

HP Recommended

So your advice is to contact HP so they can charge me "Single incident diagnostic fees start at $59.99" ???

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