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HP Recommended
Pavilion x360 convertable
Microsoft Windows XP

My notebook has been working fine. It crashed and updated but now won’t switch on. There’s no light when the power cord is connected. Anyone got any ideas? 

1 REPLY 1
HP Recommended

@griff81172

 

Thanks for reaching out to the forum community.

 

This look's like a hardware failure.

 

In this case, I'd request you to contact phone support team for further assistance. 🙂

 

1) Click on this link - http://www.hp.com/contacthp/ 

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

Fill the web-form and proceed further.

 

Feel free to reach out if need any other assistance.

 

Thanks,

Barachiel
I am an HP Employee

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