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‎08-06-2020 08:36 AM

HP Recommended
Product: HP OMEN
Operating System: Microsoft Windows 10 (64-bit)

I just got the OMEN a week ago and the fan is extremely loud. My work computer is an ASUS with a low grade graphics card and medium grade processor, and I can play games on it without the fan ever getting insanely loud. The HP OMEN will turn its fan on at the most random times...just booting up, playing a casual game like the Sims 4, or even yesterday when I was in the other room and the laptop was shut, and all of a sudden I hear the OMEN fan kick on again. While the computer was supposedly asleep. 

 

I'm considering returning the computer. Is there any way to fix this?

1 REPLY 1

‎08-09-2020 07:14 AM

HP Recommended

@dbcl13

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please update the BIOS from this Link: https://support.hp.com/sg-en/drivers

 

Also refer to this Link: https://support.hp.com/in-en/document/c01007591 and keep me posted

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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