• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-08-2021 10:40 AM

HP Recommended
Product: OMEN by HP Laptop 17-cb1000ur
Operating System: Microsoft Windows 10 (64-bit)

Please tell the maximum supported memory for OMEN by HP Laptop 17-cb1000ur
(P/N 158H2EA#ACB)

4 REPLIES 4

‎04-08-2021 10:55 AM

HP Recommended

Hi:

 

Below is the link to the Crucial memory report for your notebook.

 

Memory RAM & SSD Upgrades | hp - compaq | hp omen 17 | HP OMEN 17-cb1000ur | Crucial.com

 

According to the report you can install as much as 2 x 32 GB of memory in your notebook.

 

Chapter 1 of the service manual indicates the max is 2 x 16 GB of memory but the Crucial report is usually correct.

 

OMEN 17-cb1000 Laptop PC series Manuals | HP® Customer Support

Was this reply helpful? Yes No

‎04-08-2021 03:22 PM

HP Recommended

last link you add for cb1000 series is shows an other models  inside the manual:  Product Name OMEN by HP 17 Laptop PC Model numbers: 17-cb0000~17-cb0999, 17-cb000

Was this reply helpful? Yes No

‎04-08-2021 04:42 PM

HP Recommended

That's the only manual there is.

 

So, you can go with what the Crucial memory report link says, or what the service manual indicates.

 

Just make sure you get the right speed memory,  since your notebook has a newer processor than those listed in the manual.

Was this reply helpful? Yes No

‎04-08-2021 11:42 PM

HP Recommended

Of cause the CPU is new version. So why i have to go to 3rd party (Crucial) if exist the HP support? Why HP support not provides the full information?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.