Omen 15 regularly overheated, now battery is swollen as well

[noa4]

Hi, as the title says I have had regular problems with my Omen 15 overheating. I could usually solve this by cleaning the fans, however last week the problem returned just a day later. I therefore opted to open the computer and clean the fans more properly which worked well. However, I then noticed that the battery had swollen and I couldn't re-assemble the computer due to that. As I read some things online I found it best to remove the battery and now I run without a battery. I'm not sure what to do now, I tried to contact HP via the contact form regarding battery replacements but nothing happened when I pressed "send" same problem in another tab.

[Irfan_06 · Accepted solution]

Hi @noa4,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with laptop hardware and may need repair.

This issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support