02-11-2019 11:38 AM
I bought this laptop 2 years ago and my warranty expired.
I noticed that the computer had some problems with my graphics card when playing heavy games. Every minute the game fps would drop to 15 for 2 seconds. The battery also discharges while playing. I was doing some research and found out that the problem is that my graphics card GeForce GTX 965M requires a 150 W AC adapter. My Omen HP laptop came with the 120 W one, unfortunately. What should I do to get the correct one?
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02-11-2019 11:51 AM
There are 2 PSU's for the series, 120W and 150W. The 150W is:
150 W adapter PFC smart, slim,4.5 mm (for use with products with Intel 6th generation processors and GeForce GTX 965M, products with Intel 6th generation processors and Radeon RX 460, or products with Intel 7th generation processors) - Part # 776620-001
I've got no idea why your machine came with 120W PSU
You can order 150W from
or use part # to search online such as
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