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Cuppajavamom
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Omen Laptop Battery Bulging

Omen
Microsoft Windows 10 (64-bit)

The area above and around the track pad is visibly bulging to the extent that spaces between the bottom keys are cracking. I called the 800 number and was told my laptop was not any part of a recall. Why not? This seems to be a HP wide laptop issue with these batteries.Omen Laptop Bulging.jpgOmen Laptop.jpg 

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HP Support Agent
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HP Recommended

Solved!

Omen Laptop Battery Bulging

@Cuppajavamom,

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation