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I have a HP ENVY Notebook - 17-n109na to which the face-plate/bezel has snapped off the optical dvd drive.
Please could anyone provide me with the product/model number for the bezel and can I order it from HP?
I have checked a service and maintenance document but the bezel/cover is not listed
I reviewed your post and I understand that you are looking for the optical drive bezel for your computer.
Don’t worry, I assure you I will try my best to get this sorted.
You can purchase all the replacement parts available for your computer from the HP part surfer.
Follow the steps in the below article for detailed instructions.
Or else you can contact the support team and they will assist you in ordering the part.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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The_Fossette I am an HP Employee
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