• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ENVY Notebook - m6-p113dx
Microsoft Windows 10 (64-bit)

I was directed here by the virtual support agent after seeing no other option.
Here is the situation I am in:

My father purchased me a laptop for christmas back in 2015. Since then it has seen better days, and I want to see if I can get it repaired. Problem is, it is out of warranty. It's been out of warranty for about 4 years now. The screen / cable has something wrong with it, when i boot it up, it works fine but the slightest touch or bump sends it into complete chaos .(it has been worse before, this is the one time I was able to record it) The screen shakes, flickers, and eventually its just a jumbled mess of red, green, and blue. It also does not have a drive anymore.

 

So that leaves me wondering. Is there anything I can about this? I really want to get it fixed so i can use it again, but I dont think I'm going to be able to do it with HP. 

1 REPLY 1
HP Recommended

@Koalaz 

Your presumption is correct -- as HP only does repairs on devices that are still under warranty.

 

Your best option is to find a local laptop repair facility that can examine the PC and tell you what the different options and costs would be to repair it.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.