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Overheating laptop

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OMEN by HP Laptop 17-cb1xxx
Hello, I have such a problem, I bought a laptop, I don't like Windows, which is worn out, so I immediately rolled another one, everything works fine, but there is one thing, the percent should, depending on the temperatures, reset its frequencies with a turbo boost, but it keeps maximum and does not reset, temperatures jump to almost 100, and this is not good, what could I have a problem with? At this moment, I was looking for a way out and just came to turn off the turbo boost, now I thought to write to HP, suddenly you will help and I will continue to enjoy my clear laptop))))))) Thank you in advance


HP Support Agent
HP Support Agent
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HP Recommended



I reviewed your post and I understand that the computer is overheating.


Don’t worry, I assure you I will try my best to get this sorted.


I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.


Let me know how it goes and you have a great day!


P.S: Welcome to the HP Support Community 😊


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



Stay Home – Stay Safe

I am an HP Employee

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