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pavluk228
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Message 1 of 2
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Overheating laptop

HP Recommended
OMEN by HP Laptop 17-cb1xxx
Hello, I have such a problem, I bought a laptop, I don't like Windows, which is worn out, so I immediately rolled another one, everything works fine, but there is one thing, the percent should, depending on the temperatures, reset its frequencies with a turbo boost, but it keeps maximum and does not reset, temperatures jump to almost 100, and this is not good, what could I have a problem with? At this moment, I was looking for a way out and just came to turn off the turbo boost, now I thought to write to HP, suddenly you will help and I will continue to enjoy my clear laptop))))))) Thank you in advance

 

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@pavluk228

 

I reviewed your post and I understand that the computer is overheating.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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