10-03-2016 12:06 PM
I have a ZBook Studio G3. I received the docking station for this laptop which is part number: P5Q58UT#ABA. I have plugged it in as instructed, but it is not charging the ZBook. The power light on the docking station is illuminated. The USB ports do not work either. It appears that the only thing that is working is the power indicator and its ability to put the laptop to sleep if I press the button. Do I have a defective docking station (it appears to be defective)? If not, how do I get it to work? By the way, the power supply that came with the docking station seems to be working just fine if I plug it directly into the ZBook.
06-27-2017 03:12 AM
I've got the same problem as you.
After using the docking, my regular charger stoppet charging as whel.
Just power light indicator, but not charging.
I tried these steps:
(except the ones needing to open pc, because this belongs to my work)
Please perform below shown steps to resolve the issue:
Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please Shutdown the Notebook
Step 06. Please remove the Battery and unplug the Power Adapter
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter
Step 09. Look for "Plugged In Charging" message on the Battery icon
Testing and Calibrating the Battery (Windows 10)
Testing and Calibrating the Battery (Windows 8)
NOTE : UPDATE BIOS
06-27-2017 07:26 AM
It has been a while since I resolved my problem. So I don't recall exactly what I did. For me it was a driver issue. I believe I had to update the BIOS and all the drivers including the video and audio drivers, and then it worked. I think I used the 13 steps on pages 3 and 4 found here: