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HP Recommended
Pavilion 15-cc1xx
Microsoft Windows 10 (64-bit)

Hey guys, 

my laptop fell down and I now need to replace the screen and the enclosure of the screen.
Can you please tell me where I can source these parts, so I can replace them?

Thank you,
Lukas

1 REPLY 1
HP Recommended

@Lukas5 Welcome to HP Community!

 

I understand that the screen and screen case is broken.

 

In this case, I would suggest you contact phone support.

 

 

Here is how you can get in touch with phone support.

 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Keep us posted,

 

If you would like to thank us for our efforts to help you, 

 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

 

Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.