07-22-2019 04:38 PM - edited 07-22-2019 04:49 PM
I bought my laptop 2-3 months ago but i had this loose charging port since the start wich when plugged in the male adapter can be wiggled up / down / left / right now and yesterday one of my friends said it isnt normal and i should return it and get it fixed under warranty ?
clip of the wiggle https://youtu.be/LyfebizBDEY
now it got me worried and would like some help... should i get this fixed and will this be under warranty ? I have absolutely no problems with charging whatsoever just the port seems a bit loose
07-25-2019 02:46 AM
Welcome to the HP Support Community.
This looks like a hardware issue. Please reach out to the HP Support in your region regarding the service options for your computer.
Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee