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HP Recommended
Pavilion 15-p155ng
Microsoft Windows 10 (64-bit)

Hi,

 

i`m trying to repair an Pavilion 15-p155ng. The monitor stays blank. I checked the mainboard, the ram, external monitor and so on. The mainboard gets power, the fan starts, the power led is on (side and keyboard led), no beeps, no blinks. So, after some tests i think its the graphics unit, so i have to replace the mainboard. The sku is 762526-501 (AMD A8) which i don`t find on the net. So i found a similiar which is listed in the spare parts document of hp, 787515-501. This one is a intel n3540. Because the graphics unit belongs to the motherboard, i think there is no difference for the rest of the hardware.

 

So, just to be sure, can i take the intel one?

 

Thanks, Sebastian

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

We do not recommend it. However you're free to try it out 🙂

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@SebastianM

 

Welcome to the HP Support Community.

 

The part number listed is tested with your PC. I recommend you to contact the HP Support Team as the other part number might not work. I hope this answers your question. Let me know if you need any further assistance. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

HP Recommended

Hi Betty,

 

thanks for the response. I cannot contact our hp support, because the laptop is way to old and so i have no support contact possibilities.

 

I just thought about the switch from amd to intel architecture, because both mainboard sku are listed in the manual.

HP Recommended

We do not recommend it. However you're free to try it out 🙂

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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