09-01-2016 05:38 AM
After I upgraded the ram memory of my HP DV6 from 4Gb to 8Gb (2 x 4Gb Kingston KTA-MB1333/4G), Windows wont boot anymore. I get blue screens and it keeps rebooting.
I believe the specs of the memory are similar to the original Samsung M471B5673EH1-CH9 memory: 1333Ghz, non-ecc, 1.5Volt, Cas latency 9 etc.etc.
It's a HP DV6-2140ED laptop with an Intel i5-430m processor and Intel mobile HM55 chipset.
The bios detects 8Gb and it also passes the memory check/test. As far as I know I also installed the latest bios firmware: F.1D. Reinstalling my Windows 10 64-bit doesnt work either: with 8Gb I also get blue screens after I try to boot from my Windows 10 bootable usb flash drive.
I read of other people having the same problem, but I havent read of a solution yet. What can be done about this?
Solved! Go to Solution.
09-01-2016 06:06 AM
What happens if you remove the upgrade memory and reinstall the original module?
Post any other questions you have in your thread.
Please accept as solution if this is the info you needed.
Take a moment of your time, as we volunteers have given you some of ours in trying to help you resolve your issue, to return to your thread to let us know if we helped you or not.
09-01-2016 06:56 AM
Please see this discussion. You have to buy very specific memory for any HP notebook with the Mobile Intel series 5 chipset.
09-01-2016 07:25 AM
Thank you both for your help!
If I put the original modules in again it works fine (2 x 2Gb Samsung M471B5673EH1-CH9).
Hopefully this will help. HP claims an upgrade to 8Gb should work. It seems indeed very plausible that HP Notebooks with this chipset are very sensitive about the type of modules. Anyone interested in Kingston memory....? 😉
09-01-2016 07:31 AM
You're very welcome.
If you do a search on this forum, you will find several posts of this nature.
If you can get your hands on the memory I posted (or the alternative the guy from the Netherlands bought), you will be all set.
I guarantee you, that is the problem.