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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-14-2020 03:59 PM

HP Recommended
Product: Pavilion 15-ab153nr
Operating System: Microsoft Windows 10 (64-bit)

Bought for my mother about 4 yrs ago.  Recently found out it had quit working about 90 days after I gave it to her.  She didn't want to hurt my feelings?  Got it booted up and immediately got a HDD warning.  Went through HP 4-1 Diagnostics and got the same response.  Replaced the HDD reran 4-1 got pass on extensive test (15 hours) and started the process to reinstall OS.  Old HDD not salvageable and unreadable so I can't get recovery data.  I had to upgrade the BIOS to F.4_ to even accept newer version of Win10. (Windows Insider so I have various options for versions)  Using UEFI  native loaders everything looks to be going fine until it goes to write to the HDD.  As soon it goes to write it soft restarts and goes into UEFI boot again.  Does anyone know it there is a true motherboard test that cross checks components?  How can everything check out but not write to HDD?  Any other ideas.  Hate to trash as the specs are great. (Motherboard not available through HP)

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