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Message 1 of 2
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Flag Post

Pavilion X360 Screen Popping Out and breaking

HP Recommended
Pavilion x360

As many other users have posted on this forum, the screen on my Pavilion x360 laptop all of a sudden popped out at the bottom right hand corner and soon after, a crack across the screen appeared. 

I got this laptop as a gift in June 2018, and I always carry it in a case and take care of it. It doesn't make sense that after 

two years it is already broken. This clearly seems like a manufacturer issue as many others have had the exact same problem. I can't afford to buy a new laptop right now. Before this laptop I had another HP laptop that lasted me almost 7 years, how is it possible that this one breaks after 2 years? 

As the laptop is no longer covered by the warranty, I would like to know what my options are and what I can do about this. 

image2.jpegimage0.jpeg

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Message 2 of 2
Flag Post
HP Recommended

@FLuser20

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

The_Fossette
I am an HP Employee

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