05-24-2012 08:41 AM
You're wasting your time. The only fix is to restore your laptop back to factory from startup. HP does not provide the drivers to fix. Nor do they stand by their warranty to repair an obvious manufacturer defect.
05-25-2012 08:19 AM
My laptop is only 1 month old. The webcam worked just fine for two weeks then it stopped. I will have to call HP directly. This is crap...
05-27-2012 12:24 AM
Hey, I am addition to the list.
I also purchsed it on 11th March and webcam stopped working since last two weeks.
HP needs to do something on this.
Is there any hope of getting is repaired or replaced.
06-03-2012 12:44 PM
Device Manager says that Hp Truevision HD is enabled, however I cannot locate how to even open the webcam. I am not the brightest when it comes to computers, but I have had several friends unable to locate the device as well? Thoughts
06-05-2012 12:43 AM
I know how to fix it drop and email address and I'll send a link. It really pissed me off, my cam has not worked for over six months.
06-05-2012 07:06 AM
i have hp pavilion dv6 6010tx
and i am facing the same problem
webcam and microphone not working
i faced the same problem 4 months ago and got it fixed by restoring the factory settings
this is not the solution
now i cant restore my pc to its factory settings
what should i do now??
i installed drivers too many times but problem is still there
06-05-2012 11:15 PM
06-06-2012 05:44 AM
Oovoo does not fix the problem for those of us whose camera has completely disappeared from the system. There isn't even a driver in system settings.
HP has failed to recognize this is the issue. The issue is not associating a program or software with the camera. It's a problem with the drivers disappearing and HP does not support their hardware for this model to provide adequate resolution.