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Solved!

Pavilion x360 13 - Noisy Hard Drive

HP Recommended
Pavilion x360 u-004nl
Microsoft Windows 10 (64-bit)

Hello,

 

I've recently purchased a HP Pavilion X360 13-u004nl with an i5 processor, 8gb of ram and 1TB of HD on Amazon and the box came home with a damage on an angle.

I started using it and i found the hard drive to be a little bit too noisy.
The noise it makes is something similar to this: https://www.dropbox.com/s/flp32q2fhxkhzd2/IMG_0252.MOV?dl=0

Also, the notebook froze completely 2 times and it was necessary a hard reset with the power button.

Should i return it or it is normal? I've heard that Windows 10 Anniversary Edition made some laptop froze at first, could that be the issue?
The hard drive is still noisy anyway, is that normal too?

Thank you,
Federico.

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HP Recommended

The hard drive should not be noisy. Go into F2 diagnostics as you power up and run the hard drive test to see how it comes out. 


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I used some software to check the integrity of the hard drive and everything looked fine
I will run the test from the diagnostics as soon as i can.

Is 80mb/s write/read speed fine? Looks kinda low to me but I'm not sure. Hard Drive is mechanical.

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80mbps is about right for a 5400 rpm...100-120 for a 7200...SSD would be like 4-500

 

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