02-28-2017 08:20 AM
Battery won't charge at all even when left plugged in overnight. I used HP Diagnostics to run a battery test and it says the battery is fine. So why won't it charge? Warranty expired May 2016 of course. I see other posts saying its a bad charging port. How do I fix that?
02-28-2017 08:22 AM
You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge.
It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.
You might find the answer to your battery/power issue as you work through the steps in that HP support article.
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