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Pc freezes and the speakers make a strange noise

HP Recommended
Pavilion gaming 15ak112nl
Microsoft Windows 10 (64-bit)

Hi everyone,
while I play, it happens, at times, that the PC freezes and you hear a strange noise at the speakers like in this video

https://www.youtube.com/watch?v=kNid0qzmP2w&feature=emb_title

 

This is my configuration:

i7 6700HQ
16GB RAM
SSD 860 EVO 250GB
HDD 1TB
GTX 950m

The discs are ok. I also did a RAM test when this problem first came up, no errors found
It is a problem that does not always happen. He started doing this when in the first quarantine, I started playing Call of duty warzone.
I can understand high temperatures with warzone, but now I'm playing on a Google Stadia where there is no hardware strain.

 

Drivers are up to date (I don't use hp drivers for the gpu)

 

Can you help me?

1 REPLY 1
HP Support Agent
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Message 2 of 2
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HP Recommended

@Ibernato

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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