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HP Recommended
Compaq Presario SR5317LA
Microsoft Windows 10 (32-bit)

Hola, buenos días.

 

Tengo un Compaq Presario SR5317LA con Windows 10 32 bits.

 

Mi placa base está molestando. Al conseguir otra compatible, que pasaría con la licencia?. La licencia corresponde a un disco de instalación (DVD).

 

Gracias por su pronta respuesta.

 

3 REPLIES 3
HP Recommended

@William78

 

 Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티


Thank you for your understanding

I work on behalf of HP
HP Recommended

Hi,

The licence is in the firmware of the motherboard, So, either you get a new motherboard with Windows 10 in firmware or you can get a product key online for cheap.

You can always download and install Windows directly from Microsoft:

https://www.microsoft.com/es-es/software-download/windows10

 

Hope it helps,

David

HP Recommended

@William78

 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티


Thank you for your understanding

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.