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William78
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Message 1 of 4
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Placa Base 4

Compaq Presario SR5317LA
Microsoft Windows 10 (32-bit)

Hola, buenos días.

 

Tengo un Compaq Presario SR5317LA con Windows 10 32 bits.

 

Mi placa base está molestando. Al conseguir otra compatible, que pasaría con la licencia?. La licencia corresponde a un disco de instalación (DVD).

 

Gracias por su pronta respuesta.

 

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Message 2 of 4
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Placa Base 4

@William78

 

 Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

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I work on behalf of HP
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Message 3 of 4
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Placa Base 4

Hi,

The licence is in the firmware of the motherboard, So, either you get a new motherboard with Windows 10 in firmware or you can get a product key online for cheap.

You can always download and install Windows directly from Microsoft:

https://www.microsoft.com/es-es/software-download/windows10

 

Hope it helps,

David

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Message 4 of 4
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Placa Base 4

@William78

 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티


Thank you for your understanding

I work on behalf of HP
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