• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎10-12-2025 08:27 AM

HP Recommended
Operating System: Microsoft Windows 11

Dear [Manufacturer Name] Support Team,

I am writing to report that my laptop was stolen on October 10, 2025. I purchased the device recently on September 24, 2025, and unfortunately, I had not enabled the "Find My Device" feature.

I have filed a police report and would like to request that you flag this device as stolen in your system. If the device is brought in for service or support, please notify me or the authorities.

Kindly let me know if there are any steps I can take to help track or recover the device. I am very keen to retrieve it.

Thank you for your assistance.

Reply
1 REPLY 1

‎10-15-2025 07:12 AM

HP Recommended

Hi @DH-Lost 

 

Welcome to the HP Support Community! 

 

I’m truly sorry your HP Pavilion laptop was stolen—especially so soon after purchase. 

 

That’s a deeply upsetting experience, and you’ve already taken the right first step by filing a police report. 

 

While tracking options are limited without “Find My Device” enabled

 

Unfortunately we do not have an option to mark/flag it as stolen.

 

You may once try to visit HP’s official support contact page to check if can talk to our phone support team for further assistance.
HP Customer Support – Contact Us 

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
Reply
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.