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Member Since: ‎07-22-2016
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Plugged in, Charging but not charging

Product Name: HP Probook 4740s Laptop
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Probook 4740s laptop. When the laptop is open (ON) and I plug in the power it shows Plugged in, Charging but it does not charge. The only time it charges in  when I have the laptop closed (cover down). I have run the EUFI and systems diagnostics, uninstalled and re-installed the battery drivers in Device Manager and the battery report is fine but the problem still persists. Anyone ever had this issue kindly assist. I don't have any warranty on the laptop.

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