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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I know there has been countless topics regarding this issue but I want to be sure. OK, so I just got this problem out of the blue. If I unplugged the AC it cuts off so it has to stay in charging. So, I did a battery test and I got the "REOOW" and it said:

 

Primary Batter:

the battery is reporting a failure and needs to be replaced ASAP. Based on the age of your PC and battery, it appears it is no longer covered by your HD warranty

Falure ID: REOOW

status: replace

 

I have a Pavilion dv7-4272 so I know some ppl use a guideline to help them with the problem and it has worked for some. However, I feel the issue with me it won't work and I need to purchase a new battery. Is this correct? I don't wanna waste time buying a new battery and that's not the problem which well seems the problem lol So should I do that? I just want to make sure.

3 REPLIES 3
HP Recommended

Hi

 

Please check both the weblinks given below might help you to resolve your issue.

 

 

http://h30434.www3.hp.com/t5/Notebook-Hardware/plugged-in-not-charging/m-p/1478971

 

http://h30434.www3.hp.com/t5/Notebook-Hardware/Laptop-Charger-Plugged-In-But-Not-Charging/m-p/147351...

Let us know how it goes!

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Regards
Manjunath
HP Recommended

I have same R​EOOW code in HP Battery check. What does that means? I´m afraid the laptop has no capability of rechardge the battery, and I have no refund.

HP Recommended

how can i make it work

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