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Message 1 of 2
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Portions of my keyboard randomly stopped working

HP Recommended
HP Pavilion x360 - 14m-cd0001dxle: Pavilion 6530
Microsoft Windows 10 (64-bit)

Several keys on my keyboard randomly stopped working. I have tried the suggestions of restarting, entering the set up menu with no resolution. I have uninstalled and reinstalled the keyboard. I have cleaned the keyboard.  Nothing seems to help this issue. It was literally working fine one day and then suddenly part of the keyboard stopped working. Any help would be appreciated. I am currently using a wireless keyboard in order to complete my work, but would very much like the keyboard on the notebook to work. 

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HP Recommended

Does this happen with a different keyboard?

 

Thanks,

alexstore06

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