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Possibly Bad Battery

HP Recommended
Microsoft Windows 10 (64-bit)

Hello! I noticed lately on my laptop that the battery doesn't charge anymore and that I always have to keep it plugged in to keep it on! Do you guys have the right battery that I can buy to replace this one!


I also wonder if I can upgrade my cpu from a Gemini Lake N4000 to possibly a Gemini Lake J5005 to boost performance!

And I wonder where I can get another 4gigs of ram, because my laptop is constantly running low on ram!


Model: 15-bs212wm

SN#: [Personal Information Removed]

Product ID: 3TT16UA#ABA




CNC ID: C-20823


Level 18
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HP Recommended

Any of these batteries will work:


Battery 4-cell, 41-Whr, 2.8-Ah Li-ion battery 919701-850

3-cell, 31-Whr, 2.8-Ah Li-ion battery 919700-850



Processor is soldered to the motherboard and not upgradeable. 


Maximum memory on the N4000 models is stated to be 4 gigs of DDR4-2400 and there is a single slot. I suspect a single 8 gig module would work but cannot guarantee it. 


HP will not have this battery in stock but readily available on and it is a clip in that requires no disassembly to install.


Post back with any more questions and please accept as solution if this is the info you needed. 

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