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Message 1 of 2
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Flag Post

Power charging

HP Recommended
ProBook 4540s
Microsoft Windows 8.1 (64-bit)

HP laptop is connected to a charger. But it does not seem to charge the laptop. I can not start my laptop even with direct power supply. The light on the laptop glows when provided with power. That is also not happening. What should I do? Some days back I received an error message while starting my laptop regarding POWER_ERROR or something similar. Before I could read it, the error vanished.

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HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Mozart66

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns

 

I suggest you contact HP Support for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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